Is Google AI Mode really the future of search?

Picture a new approach to search…

You type a question into Google (lets say, for instance, “best type of pram for a newborn”)
Instead of the usual list of links, you get a full, AI-generated response.

Not the usual AI snippet then links and summaries from other sites below. A complete answer, with pros and cons of different types, images and more.

Detailed, relevant, confident, helpful.

No need to click. You’ve got your answer immediately.

But hang fire a sec… where did that answer actually come from?

Welcome to the strange new world of Google AI Mode, where search engine optimisation is being turned upside down before your eyes.

What Is Google AI Mode — And Why Does It Matter?

In 2023, Google began rolling out a major change to how search works – something called “Search Generative Experience (SGE)”.

Instead of just showing a list of blue links, Google started using generative AI to summarise answers directly at the top of the search results. Ask a question, and you get a colourful, conversational response: a ChatGPT-lite experience built right into your browser.

It’s smart. It’s fast. And (although it’s not always correct) it’s incredibly helpful for users.

Google AI mode takes that a step further. Creating a new results page that’s AI created:

The page does includes links to websites (generally in the right hand side bar or, in some cases, citations for quoted text) – and it’s possible to use the links at the top to switch to a more standard set of search results for your query (in the same way you can switch to see Images or Shopping results related to your search).

It’s primary focus though, is much more about answering your question right there.

This isn’t live yet. It’s part of Google Labs – an experimental part of Google that them to trial the approach with limited group of users – but, based on Google’s announcements to date, it seems very likely this will get rolled out more widely.

Google Is Becoming the Destination

Let’s be clear: if/when this rolls out further, this won’t be a small tweak to the algorithm. It’s not a core update or a ‘Panda’.
This is a fundamental shift in how search works.

Google’s AI Mode is designed to answer your questions — not point you to someone who can.

Google is synthesising content from across the web, mashing it together into a summary, and serving it right up in answer to your question. Sometimes with citations. Often…without.

You don’t visit the blog. You don’t see the brand. You don’t convert. You just get what you came for and move on.

For users? Brilliant.

For content creators, publishers, brands, SEOs? Not so much.

Welcome to Zero-Click 2.0

We’ve been inching toward this for years – with featured snippets, ‘People Also Ask’ boxes, and knowledge panels chipping away at clicks. But Google AI Mode takes it to another level.

This is Zero-Click 2.0:

✅ User gets a solid, summarised answer instantly.

❌ The source site gets no traffic.

❌ The brand gets no visibility.

❌ The content creator gets no value from their work.

It’s like throwing a dinner party and realising that Google showed up early with the guests, ate the food, and left you the crumbs – with barely a word of thanks to the chef.

The Big SEO Questions We Can’t Ignore

So what does this mean for the future of SEO?

1. Who’s Incentivised to Create?

If high-quality content is hoovered up by Google’s AI and never clicked on, where is the incentive to produce it?

Will content become gated? Paywalled? Heavily branded just to be noticed?

Could this see a rise in “walled garden” content — less open web, more controlled ecosystems.

2. What Happens to Attribution?

Right now, citations in AI Mode are, well, let’s be kind and say vague. You might get a carousel of links. You might not. You often won’t know where a specific line came from (and therefore the degree it can be trusted).

This opens the door to accuracy issues, ethical murkiness, content scraping, and even legal challenges.

If Google’s AI is built on your content but gives you no credit, is that fair use? Or theft?

3. Is SEO Still Worth It?

Yes, but it’s changing fast.

Ranking and position one might soon mean that you’re a source for AI summaries, but may not automatically mean you’re a destination for traffic.

This could create an SEO arms race not – not so much for your content being included in search content, but figuring out how to be actually cited in Google’s answers.

(And we don’t really know yet how to optimise for that.)

The Journey Toward Zero Click

2012
Knowledge Graph launches
Google begins pulling direct facts into search results.
Impact: Start of zero-click answers for basic queries.
2014
Featured Snippets arrive
Google introduces position zero — full answers above search results.
Impact: Rankings matter less. Click-through starts to dip.
2017
People Also Ask expands
Follow-up questions appear, keeping users inside the SERP.
Impact: More SERP space, fewer clicks to actual content.
2019
Zero-click passes 50%
More than half of Google searches now end without a click.
Impact: The content ecosystem starts to break.
2023
SGE (Search Generative Experience)
AI answers roll out as default for many queries in Google.
Impact: Search feels like ChatGPT — but with vague citations.

How Should We Respond?

So, rather than panic, how can we prepare for what’s ahead?

Focus on Content That AI Can’t Summarise Well

Deep research, opinion-led insights, original data, community-driven perspectives.

Things that can’t be neatly distilled into a two-sentence AI answer, without at least pointing towards the source.

Less “What is X?”
More “Here’s what happened when we tried X ourselves.”

Build Brand, Not Just Traffic

If people know you, they’ll seek you out directly. To that end, newsletters, communities, and branded experiences become critical.

Its less about trying to rank, more about trying to ensure your voice matters.

Add a Human Voice That AI Can’t Fake

The Internet’s about to get flooded with AI-generated content (some would argue it already is!).

As a result, REAL human writing with personality, tone, humour and emotion becomes a differentiator again.

Create that emotional connection with your reader.

Get this right and there are opportunities.

With the link blocks that appear on the left hand side of Google AI Mode, sites that were previously buried on Page 2 of Google can claw their way back into the answers – if they can optimise their content to appear as relevant topics, images and citations.

The Value Loop Is Breaking — Can We Rebuild It?

There is though a deeper question…

For the past 20 years, there’s been an implicit contract:

We create content → Google sends us traffic → Users find value → The web grows.

Google AI Mode has the potential to break that loop – taking value without returning it.

That’s not sustainable.

Unless Google finds a way to compensate creators – or at least drive meaningful visibility back to sources – it puts at risk the very ecosystem it depends on.

So while AI search is obviously alluring from Googles point of view, it also demands that they rethink how value flows online.

Until then, content creators are in limbo – serving an algorithm that increasingly is not serving them back.

What do you think?

Will Google change direction and not roll this out further? Is this a storm to be weathered, or is this a key shift in search? Are you changing SEO strategy to reflect the impact AI is having?

Let us know in the comments below…

Why you should Keep It Simple, Stupid.

We’ve written in the past about the carousels that exist on the top of a LOT of websites and why we think they’re bad. I thought though that it was worth expanding on a related concept when it comes to web design: that of KISS (Keep It Simple Stupid). Simply put, I’m advocating less is more.

Wait a minute, how is this related to carousels I hear you ask? Well, because generally they are used when a business doesn’t want to focus on one clear unequivocal message. They’re a hedge: “Lets show users 5 different messages and maybe one will hit home” (it won’t).

Equally, here I’m suggesting focussing on what the majority of your users actually need to see and do, rather than a ‘throw the kitchen sink at it’ approach to your website. Follow the Pareto Principle…

The Pareto Principle

The Pareto principle, is a simple yet powerful concept, more commonly known as the 80:20 rule.

The 80-20 rule suggests that 80% of outcomes are driven by 20% of causes. Business management expert Joseph M. Juran introduced this principle, naming it after Italian economist Vilfredo Pareto. In 1906, Pareto discovered that 80% of the land in Italy was owned by just 20% of the population.

Juran further developed this principle after noticing that 20% of the pea pods in his garden produced 80% of the peas.

The 80-20 rule is frequently applied in business as well…

  • 80% of the work is done in 20% of your time
  • 80% of sales come from 20% of clients
  • 80% of sales come from 20% of sales staff
  • 80% of attention is spent on 20% of the web page

The numbers might vary a little in the real world, but arguing that it might actually be 70:30 in your case isn’t really the point. The key thing is that focusing on the key cause and effect relationships helps you prioritise your time and resources on what really matters

Why is this important for Web Design?

Orienting your website to the key tasks that users are looking to carry out can deliver a massive impact to your business.

Benefits for Your Website Visitors

First, here’s how it benefits your website visitors: 

  • Streamlined User Experience: Your visitors get to enjoy a clean, simple site with minimal distraction – helping them stay focused on the main goal or call-to-action.
  • Improved Engagement: With fewer distractions, users are less likely to click away, keeping them engaged with your content.
  • Faster Load Times: A simpler site means faster page response times, enhancing the overall user experience.
  • Higher Quality Content: By focusing on essential elements, you’ve got more time to refine and perfect them – providing visitors with higher-quality content.

Benefits for You

Even better, implementing this onto your website is a win:win. Here’s why it makes sense for you:

  • Increased Conversion Rates: With a more focused design, you’ll see higher rates of subscribers, opt-ins, members, and customers.
  • More Calls-to-Action: A larger percentage of users will engage with your primary call-to-action, boosting your site’s effectiveness.
  • Lighter Workload: By concentrating on the crucial 20%, you’ll reduce your workload and free up time for other important tasks.
  • Simplified Design and Maintenance: Fewer elements on your site make the design and management process easier.

The impact of this can be significant for both usability and for business success:

Five Simple Steps to 80:20 Your Website

Identify Your Main Goals: Determine your website’s 20% – the main goals or call-to-action that matter most, and will have the greatest impact on the users’ experience. Make sure you’re focussed on what matters to the customer, rather than management!

Refine Your Design: Streamline your site’s design and interface to make sure the vital 20% of elements are prominent and emphasised. Eliminate unnecessary components that could clutter the design or distract users. The goal is to create a clean, focused interface that directs attention to what matters most.

Prioritise User Experience: Ensure that the key elements you’ve identified are optimised to deliver the best possible user experience. This might mean improving navigation, enhancing accessibility, or just making sure the design is intuitive and user-focused.

Balance Aesthetics with Functionality: While a visually appealing design is important, the 80/20 rule suggests prioritising functionality. Focus on ensuring that the key elements are not only attractive but also highly functional and easy to use – creating a website that is both appealing and effective.

Evaluate Effectiveness: After making changes, you need to determine if they’ve been successful. Measure the results – ideally using split testing to assess whether your updates are successful.

Need some help? Getting an outside perspective is great for helping focus your business.

Talk to us about the techniques we use to uncover the key tasks that your website should be focussed on.

p.s. We weren’t talking about YOU at the top of this, obviously you’re not stupid – that’s why you’ve read this post all the way to the end!