Help with the WordPress plugins you’ve bought from us: user guides, release notes, your licence keys, and a direct line to the people who build them.
Our support hours are 09:00 to 17:00 on weekdays (UK time). We aim to reply to every request within 48 hours, and usually much sooner.
Help for your plugin
JobAdder Job Board for WordPress
Your JobAdder job ads on your own website, kept in step automatically, and marked up for Google for Jobs.
Your licences and downloads
Sign in to your account to find your licence key, see which sites are using it, free up a site, download the latest version, or renew or upgrade.
Ask for help
Before you send a request, the troubleshooting table covers the most common questions. If it doesn’t help, fill in the form below. Your order number is in your order confirmation email, and in My Account → Orders. Please tell us your site address and what the plugin’s Sync panel shows.
Please don’t send your licence key or your JobAdder Client Secret. We can find your licence from your order.
Support and licence terms
Support for plugins sold and distributed by Curious is available to customers with an active licence. Your licence includes support and updates for as long as your subscription is active. Subscriptions renew yearly. If yours ends, the plugin keeps working, but updates (including security fixes) and support stop until you renew.
For JobAdder Job Board there are two licences. A Single site licence covers one live website. A Multi-site licence covers up to five, for agencies and developers looking after several sites. Both include every feature, and staging and local copies of a licensed site don’t count towards the limit.
You can move from a Single site to a Multi-site licence at any time, paying only the difference for the rest of your year. Moving the other way takes effect at your next renewal.
We sell and distribute our plugins “as is”. We can’t promise they’ll work exactly as you’d like, or with every theme, plugin or hosting setup, but we will always try to help. Full details are in our terms.
Found a security issue? Please follow our security disclosure policy rather than using the form above.